Terms of Use Alerto app

Effective Date: 07th December 2024

Welcome to Alerto, a personal safety app developed and operated by Aidify Learning and Mobility Pvt Ltd (“we,” “us,” or “our”). These Terms of Use govern your access and use of the Alerto app and website (alerto.app). By using our services, you agree to be bound by these terms.

If you do not agree with these terms or their future updates, please discontinue using Alerto.

1. Purpose of the App

Alerto is designed as a personal safety tool to keep users connected with trusted contacts during emergencies. It is intended for personal use only and not for unauthorized tracking, surveillance, or other illicit activities.

2. Eligibility

  • The app is accessible to all users without age restrictions.
  • For individuals under 18, parental discretion is advised.
  • We disclaim responsibility for usage by minors without appropriate supervision.

3. User Responsibilities

Users must:

  1. Update the App: Regularly update the app to access the latest features and bug fixes.
  2. Maintain Accurate Data: Ensure emergency contact details are correct and updated.
  3. Understand App Features: Familiarize themselves with the app’s functionalities through our tutorial resources.

4. Subscriptions and Payments

Alerto offers subscription plans for accessing certain features. Subscriptions are managed through third-party app stores or payment processors. Users are responsible for adhering to their respective platform’s subscription terms.

5. Prohibited Activities

Users are prohibited from:

  • Misusing the app as a spying tool, including unauthorized video or audio recordings.
  • Engaging in illegal activities or misleading others using the app.
  • Tracking individuals without their explicit consent.
  • Using the app for purposes other than personal safety.

6. Limitation of Liability

While we strive to maintain app functionality, Alerto may be affected by external factors, such as:

  • Network coverage and connectivity issues.
  • Device or OS-specific limitations.
  • User misconfiguration of the app.

We are not liable for damages, losses, or consequences arising from app failures, misuse, or misconfiguration. Users are solely responsible for ensuring the app is correctly configured and functional.

7. Governing Law and Dispute Resolution

These Terms of Use are governed by and construed in accordance with Indian law. Any disputes arising under these terms will be resolved exclusively in courts located in India.

8. Third-Party Services

Alerto integrates third-party services, including:

  • Google Analytics
  • CrashAnalytics
  • Facebook Pixel
  • Payment processors (Stripe, Cashfree, Razorpay)

Users are subject to these services’ respective privacy policies and terms of use.

9. Updates to Terms of Use

We reserve the right to update these Terms of Use periodically. Continued use of Alerto after such updates constitutes acceptance of the revised terms. Users who do not agree with changes must cease using the app.

10. User Feedback and Content

By providing feedback, suggestions, or reviews about Alerto, you grant us the right to use, modify, and distribute such content for improvement, promotional, or operational purposes.

11. Termination of Use

We reserve the right to suspend or terminate user access if these Terms of Use are violated.

12. Contact Us

For any questions or concerns, contact us at: